Terms of service

Welcome to CozyPaw™. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service.
Please read these terms carefully before using our website or making a purchase.

1. General Terms

By using this website, you certify that you are at least 18 years old, or that you have legal parental or guardian consent to use this site.
You agree to provide accurate, complete, and up-to-date information in all interactions with our website and when placing orders.

2. Account Information

To access certain features, you may need to create an account.
You are responsible for maintaining the confidentiality of your account information and for restricting access to your device.
You agree to accept full responsibility for all activities that occur under your account.

3. Purchases

When placing an order through our website, you agree to provide accurate billing and shipping details.
We reserve the right to refuse or cancel any order for reasons such as:

  • Product availability

  • Errors in pricing or description

  • Suspicion of fraudulent or unauthorized activity

If your order is canceled after payment, you will receive a full refund.

4. Pricing and Availability

All prices on our website are listed in USD (U.S. Dollars) unless stated otherwise.
Prices and availability are subject to change without notice.
We strive to ensure all product details are accurate, but mistakes may occur.
If a product is listed at an incorrect price, CozyPaw™ reserves the right to cancel or refuse any related orders.

5. Shipping and Delivery

We aim to process and ship all orders within the stated timeframe.
However, delivery times may vary depending on your location, local customs, or carrier delays.
CozyPaw™ is not liable for delays or damages caused by shipping carriers or circumstances beyond our control.
For more details, please refer to our [Shipping Policy].

6. Returns and Refunds

Please refer to our [Return & Refund Policy] for detailed information about product returns, exchanges, and refund procedures.

7. Intellectual Property

All website content — including text, graphics, images, logos, and product designs — is the property of CozyPaw™ or its content providers and is protected by international copyright laws.
You may not reproduce, distribute, or use any content without prior written authorization from CozyPaw™.

8. Prohibited Uses

You agree not to use this website for any illegal or unauthorized purpose, including (but not limited to):

  • Attempting to hack or breach our security systems.

  • Uploading or distributing viruses, malware, or harmful code.

  • Engaging in fraudulent, deceptive, or abusive behavior.

  • Interfering with the normal operation of the website.

9. Third-Party Links

Our website may include links to third-party sites for your convenience.
CozyPaw™ does not control or guarantee the accuracy of third-party content and is not responsible for any loss or damage resulting from visiting these websites.
You access third-party sites at your own risk.

10. Limitation of Liability

CozyPaw™ shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
In no case shall CozyPaw™’s total liability exceed the total amount paid by you for your order.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States, specifically under the jurisdiction of [Your State, e.g., California or Florida], without regard to conflict of law principles.
You agree to submit to the exclusive jurisdiction of the courts in that region.

12. Changes to Terms

CozyPaw™ reserves the right to modify or update these Terms of Service at any time.
Any changes will be effective immediately upon posting on our website.
By continuing to use our website after updates are published, you accept the modified terms.

13. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:
📧 Email: